How Is the Contract formed
10.1 By clicking ‘Confirm Your Order’ you are offering to supply your Item(s) to us for the price set out in our Valuation.
10.2 We will confirm our conditional acceptance to you in writing by sending you an email that confirms that your order has been processed and the Item(s) should be sent to us ("Order Confirmation") for Quality Assessment. Please note that any obligation we may have to pay for your Item(s) is conditional upon your Item(s) passing our Quality Assessment.
10.3 The Contract between us, which sets out your and our legal obligations to each other as set out in these Terms and Conditions, is formed when we send you the Order Confirmation.
10.4 Where there are a number of Tech or Media Items in an Order and acknowledged in the Order Confirmation, the agreement for the sale of each Item forms a separate contract between you and us. The contract for each Item is subject to that Item passing our Quality Assessment.

Selling Tech Products

11.1 All Tech products sold to us are checked by our Quality Assessment team or a quality control team of one of our nominated partners during the Quality Assessment process. If your Tech product(s) fails our Quality Assessment process it will be because the Item that you have sent to us is NOT as you have described it when entering the details (providing the required information as prompted by us) of this Item on our web service(s), website(s) and therefore the information you have provided during the selling process to us does not match that gathered by our Quality Assessment team when reviewing the Tech product(s) that you have sent to us.

11.2 Each Tech product(s) that you sell to us should match, where applicable, and, including but not limited to the, make, model, size, colour, and condition that you describing it when using our web service(s), website(s), SMARTDrop kiosk to sell your Tech product(s) to/on Mobiles Gadgets.
11.3 When we quality assess your Tech product(s) at our facilities, or in a place nominated by us solely, we will use the Condition Specifications which are given below, which were presented to you on our web service(s), website(s), when you described the condition of the Item to make sure that the Tech product(s) you sent to us is as you described it on our web service(s), website(s),

11.4 When deriving a Mobiles Gadgets Valuation/offer price for the Item(s) you wish to sell. The Condition you described the Tech product(s) to be in, when selling your Tech product(s), to us on our web service(s), website(s), directly affects the price we offer for it and if we determine the condition to be different from that which you described, we may offer you a revised Valuation.?

11.5 For Tech Items, the prices offered to you by us are valid for fourteen (14) days from the date that they are offered to you and you complete a valid transaction on our web service(s), website(s) and after that period you understand, accept and agree that should we not receive your items at our facilities within the period (fourteen (14) days) that the offer price is valid, that we may revalue your items. Details of what happens when we offer a revised Valuation for Tech product(s) are contained within these Terms and Conditions.
11.6 For Tech Items the Valuation offered to you by us is valid for fourteen (14) days from the date that you place your order, subject to your Items passing our Quality Assessment. If your Items do not pass our Quality Assessment, then we have the right to re-value your Items. In the event we do not receive a reply from the date of our email, we will hold on to your device for (28) days before paying the amended amount. We will usually send you a reminder email if we have not had a reply.

11.7 Any Valuation that we provide to you is deemed to be our property. You must only use the Website’s Valuation service to value Items that you own and are considering selling to us.
11.8 By placing an order on the Website, you are confirming to us that you understand, accept, and agree that we will only provide payment based on Valuations that we have made and that no other valuations by any other method or source will apply.

Your cancelation rights
12.1 You have a legal right to cancel your Contract with us at any time, without giving any reason, within 14 days beginning on the day after your Contract with us is formed (this is the date of the Order Confirmation). This is called the “Cancellation Period”. However, please note that if you ask us to start providing services to you during the Cancellation Period you may lose your right to cancel the Contract after you have clicked ‘Confirm Your Order’.
12.2 It is important to note that where you select to use our Royal Mail tracked returns service, we begin to perform the services to fulfil the Contract at the point at which you click 'Confirm Your Order', at which point you may lose your right to cancel.

12.3 If you tell us you wish to cancel your order after we have begun providing the services, but before we have received and begun processing your Items, we will make efforts to ensure your order is cancelled.

Return of tech promise
13.1 If you choose to decline the revised Valuation within the Grace Period, then the Item will be returned by our chosen courier to you at no additional cost and the Item shall be dispatched the next Working Day.

Lost of Stolen Packaging
14.1 If you believe that your Package has been lost, damaged or stolen (subject to our confirmation that we have not received your Package) you will be required to provide a valid returns receipt which you will have been provided with by the relevant carrier (being either Evri ParcelShop, the Post Office, or DPD).
14.2 It is your responsibility to obtain a receipt from the carrier and retain this for tracking and insurance purposes. If you cannot provide a valid returns receipt for the Package you wish to claim for then you may not be able to claim for any loss or damage to your Package.

14.3 You must notify us in writing of any loss or damage, giving rise to a claim within twenty-eight (28) days of the date on which your Package was accepted by the Evri ParcelShop, Post Office or Evri as applicable (the date of which will be shown on your returns receipt).
14.4 If you fail to provide a valid receipt within twenty-eight (28) days of the date of your returns receipt, (or seven (7) days if you sent your Items with a DPD courier), we shall not be liable for any loss or damage, unless you are able to demonstrate to our satisfaction that it was not reasonably possible for you to advise us or make such claim in writing within the twenty-eight (28) day time period and subject to you then providing such advice or claim within a reasonable time.
14.5 We shall be entitled to make such investigations as we deem necessary to satisfy ourselves of the validity of any such claim.
14.6 In calculating the value of any claim we shall accept no other valuations than our own for the Items that you may be claiming for and under no circumstances do we accept any liability for any other loss, damage or compensation resulting from the use of our Delivery Services. The full amount the courier pays out will be paid to you.
14.7 We will notify you in writing of the outcome of our investigation and, if your claim is successful, payment of the claim amount will be made via the payment method specified in your account on the Website.

Getting Paid
 Payment will be made to you in accordance with these Terms and Conditions.
14.7 There are a number of payment methods available to you:
a) Bank Transfer;
b) PayPal; Will incur a nominal PayPal transaction fee.